IT Consultancy – EMS integration

Extranet platform for ticketing follow up

You need of course a professionnal follow up.
You’ll receive a direct extranet access to our support center.
In our support center, you may introduce any question or suggestion; you’ll follow our actions and reply.
At the end of our process you’re asked to close the incident and you may answer a satisfaction Survey.
In this extranet, we will maintain for you the history of all your incidents.